Express check-out -
24-hour front desk
Free WiFi 
Number of bars/lounges - 1
Number of restaurants - 1
Number of outdoor pools - 1
Smoke-free property -
Terrace
-
Snack bar/deli
-
Concierge services
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Hotel Hacienda Del Caribe
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Calle 2 entre Avenidas 5a y 10a, Playa del Carmen 77710 (Mexico)
7.8
Very good
drive
miles
Express check-out
24-hour front desk
Free WiFi
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Description
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and concierge services.
Popular amenities See all
Property amenities
Popular amenities
-
Express check-out
-
24-hour front desk
-
Free WiFi
-
Number of bars/lounges - 1
-
Number of restaurants - 1
-
Number of outdoor pools - 1
-
Smoke-free property
-
Terrace
-
Snack bar/deli
-
Concierge services
Airport transportation - pickup (surcharge)
-
Tours/ticket assistance
-
Luggage storage
-
Garden
Upper floors accessible by stairs only
-
Safe-deposit box at front desk
Outdoor
- Beach club nearby (surcharge)
Accessibility
- Wheelchair accessible - no
- Well-lit path to entrance
More
- Proposal/romance packages available
Check-in Time/Check-out Time
4:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. The front desk is open during the following times:- Monday - Sunday: 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival at the property.
Fees Optional
- Airport shuttle fee: USD 80 per room
- Airport shuttle fee per child: USD 25 (from 1 to 8 years old)
- Early check-in fee: USD 20 (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 8:00 AM to 9:00 PM.
- Children 7 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- No pets and no service animals are allowed at this property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Contactless check-out is available.
Business Amenities
Featured amenities include express check-out a 24-hour front desk and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Rooms
Stay in one of 34 guestrooms featuring plasma televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers and housekeeping is provided daily.
Location
A stay at Hotel Hacienda Del Caribe places you in the heart of Playa del Carmen steps from Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.2 mi (0.4 km) from Playacar Beach and 0.2 mi (0.4 km) from Playa del Carmen Maritime Terminal.
