Full-service spa 
Health club 
24-hour front desk -
Multilingual staff
Number of indoor pools - 1
Number of restaurants - 5
Number of bars/lounges - 1
Airport transportation 
Free WiFi -
Conference center
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Grand Hyatt Hangzhou
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28 Hu Bin Road, Hangzhou 310007 (China)
8.4
Wonderful
drive
miles
Full-service spa
Health club
24-hour front desk
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. You can take advantage of recreational amenities such as a health club an indoor pool and a sauna. This hotel also features complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
-
Airport transportation
-
Number of indoor pools - 1
-
Health club
-
24-hour front desk
-
Number of bars/lounges - 1
-
Free WiFi
-
Conference center
-
Number of restaurants - 5
-
Multilingual staff
-
Full-service spa
Laundry facilities
Free self parking
-
Number of coffee shops/cafes - 1
Smoke-free property
Dry cleaning/laundry service
-
Breakfast available (surcharge)
Parking & Transportation
- Limo or town car service available
- Airport transportation (surcharge)
- Train station pickup (surcharge)
Things to do
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Steam room
- Fitness facilities
Conveniences
- Gift shops or newsstand
- Hair salon
- Vending machine
- Safe-deposit box at front desk
Guest Services
- Free newspapers in lobby
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
- Conference space
- ATM/banking
- Number of meeting rooms - 1
Outdoor
- Hiking/Biking nearby
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible meeting spaces/business center
- Elevator
- Wheelchair-accessible registration desk
More
- Banquet hall
- Ballroom
- Wedding services
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher a smoke detector a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Check-in Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for buffet breakfast: approximately CNY 198 per person
- Airport shuttle fee: CNY 550 per vehicle (one way)
- Rollaway bed fee: CNY 288.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
Business Amenities
Featured amenities include a business center limo/town car service and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Rooms
Make yourself at home in one of the 388 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary and LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks and housekeeping is provided daily.
Location
With a stay at Grand Hyatt Hangzhou you ll be centrally located in Hangzhou steps from West Lake and within a 10-minute walk of Broken Bridge. This luxury hotel is 1.5 mi (2.4 km) from Wulin Square and 1.6 mi (2.5 km) from Wushan Night Market.
