Children s club (free) 
Laundry facilities -
Water dispenser
Free WiFi 
Number of bars/lounges - 8-
Number of poolside bars - 1
Number of outdoor pools - 3-
Number of coffee shops/cafes - 1
Rooftop terrace 
Full-service spa
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Hyatt Ziva Cancun All Inclusive
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Blvd. Kukulcan Manzana 51 Lote 7, Cancun 77500 (Mexico)
9.2
Wonderful
drive
miles
Children s club (free)
Laundry facilities
Water dispenser
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. You re sure to appreciate the recreational amenities which include 3 outdoor swimming pools an outdoor tennis court and a steam room. This property also features complimentary wireless internet access concierge services and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Popular amenities See all
Property amenities
Popular amenities
-
Full-service spa
-
Laundry facilities
-
Number of coffee shops/cafes - 1
Free valet parking
-
Water dispenser
-
Children s club (free)
-
Free self parking
-
24-hour front desk
-
Rooftop terrace
Area shuttle (surcharge)
-
Number of outdoor pools - 3
-
Number of poolside bars - 1
-
Number of bars/lounges - 8
-
Free WiFi
Number of restaurants - 8
24-hour fitness facilities
Food & Drink
- Snack bar/deli
Things to do
- Spa treatment room(s)
- Steam room
Family Friendly
- Babysitting or childcare (surcharge)
Conveniences
- Terrace
- Hair salon
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
Business Services
- Business center
- ATM/banking
- Number of meeting rooms - 1
Outdoor
- Tennis on site
- Designated smoking areas
- Outdoor tennis courts - 1
- Garden
- Children s pool
- Pool sun loungers
Accessibility
- Wheelchair-accessible meeting spaces/business center
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Well-lit path to entrance
More
- Banquet hall
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Check-in Special Instructions
It is Hyatt s practice to enter any occupied guestroom at a minimum of once within a 24-hour period even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. All guests including children are required to present a valid government-issued ID card at check-in.
Hotel Policies
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include a business center dry cleaning/laundry services and a 24-hour front desk. Free valet parking is available onsite.
Rooms
Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. Rooms have private balconies. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Location
With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera) you ll be steps from West Coast of Isla Mujeres Punta Cancun and Punta Nizuc National Park and Gaviota Azul Beach. This all-inclusive property is 0.4 mi (0.6 km) from Cancun Convention Center and 0.4 mi (0.7 km) from Forum Beach.
