Free WiFi
Smoke-free property
Free beach club nearby
24-hour front desk
Multilingual staff
Free breakfast
Rooftop terrace
Number of outdoor pools - 1
Nature reserve
Library
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Illusion Boutique Hotel
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Description
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Popular amenities See all
Property amenities
Popular amenities
Free WiFi
Smoke-free property
Free beach club nearby
24-hour front desk
Multilingual staff
Free breakfast
Rooftop terrace
Number of outdoor pools - 1
Nature reserve
Library
Pool umbrellas
Terrace
Tours/ticket assistance
Wheelchair accessible - no
Handrails in stairways
Handrails in hallways
Conveniences
- Mosquito nets
Outdoor
- Beach cabanas (surcharge)
- Pool sun loungers
Accessibility
- Upper floors accessible by stairs only
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards debit cards and cash
This property reserves the right to pre-authorize the guest s credit card prior to arrival.
Safety features at this property include a fire extinguisher a smoke detector a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Guests booked in breakfast inclusive rate plans receive a boxed to-go breakfast. This property s beach club is 600 yards (550 meters) away.
Fees Optional
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Children 5 years old and younger are not permitted at this property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include a 24-hour front desk multilingual staff and a library.
Rooms
Make yourself at home in one of the 47 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones as well as safes and complimentary bottled water.
Location
Illusion Boutique Hotel is centrally located in Playa del Carmen a 4-minute walk from Central Square and 6 minutes by foot from Quinta Alegría Shopping Mall. This boutique hotel is 6.2 mi (10 km) from Xcaret Eco Theme Park.