Multilingual staff 
Laundry facilities 
Internet access 
Number of coffee shops/cafes - 1-
Free WiFi
-
24-hour business center
-
Number of bars/lounges - 5
-
Number of poolside bars - 3
Number of spa tubs - 1
Number of outdoor pools - 3
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Hilton Playa del Carmen an All-Inclusive Adult Only Resort
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Av. Constituyentes No. 2, Playa del Carmen 77780 (Mexico)
8.8
Wonderful
drive
miles
Multilingual staff
Laundry facilities
Internet access
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. You re sure to appreciate the recreational amenities which include 3 outdoor swimming pools an outdoor tennis court and a sauna. Additional features at this property include complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
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Number of spa tubs - 1
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Full-service spa
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Water dispenser
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Laundry facilities
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Internet access
Free self parking
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Number of swim-up bars - 1
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Multilingual staff
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Number of outdoor pools - 3
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Number of coffee shops/cafes - 1
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Number of poolside bars - 3
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Number of bars/lounges - 5
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Free valet parking
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Free WiFi
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24-hour front desk
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24-hour business center
Food & Drink
- Number of restaurants - 7
- Snack bar/deli
Things to do
- Outdoor furniture
- Fitness facilities
- Shopping on site
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Steam room
- Outdoor entertainment area
- Concerts/live shows
- Evening entertainment
- Games
- Turkish bath/Hammam
Family Friendly
- Billiards or pool table
Conveniences
- Bicycle parking available
- Secured bicycle storage
- Terrace
- Hair salon
- Gift shops or newsstand
- Designated smoking areas (fines apply)
- Safe-deposit box at front desk
Guest Services
- Free newspapers in lobby
- Dry cleaning/laundry service
- Lifeguard on site
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Eco-friendly cleaning products used
- Porter/bellhop
Business Services
- Business center
- Conference space
- Computer station
- ATM/banking
- Coworking spaces
- Number of meeting rooms - 1
- Conference space size (meters) - 630
- Conference space size (feet) - 6781
Outdoor
- Outdoor tennis courts - 1
- Pool umbrellas
- Designated smoking areas
- Free beach cabanas
- Garden
- Beach towels
- Pool cabanas (surcharge)
- Beach sun loungers
- Pool sun loungers
Accessibility
- Wheelchair accessible parking
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible meeting spaces/business center
- Elevator
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair accessible path of travel
- Braille or raised signage
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible lounge
More
- Banquet hall
- Ballroom
- Reception hall
- Wedding services
- Television in common areas
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include a 24-hour business center complimentary newspapers in the lobby and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6781 square feet (630 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.
Rooms
Make yourself at home in one of the 524 air-conditioned rooms featuring indoor private hot tubs and LED televisions. Your pillowtop bed comes with down comforters and premium bedding and all rooms are furnished with single sofa beds. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment.
Location
With a stay at Hilton Playa del Carmen an All-Inclusive Adult Only Resort you ll be centrally located in Playa del Carmen steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. This all-inclusive property is 0.1 mi (0.2 km) from Playa del Carmen Main Beach and 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal.
