Number of coffee shops/cafes - 1
Water dispenser -
Multilingual staff
Meeting rooms 
Free bicycles on site 
Free WiFi -
Number of bars/lounges - 1
Rooftop terrace 
Number of indoor pools - 1-
Conference center
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The Silk Lakehouse Shangri-La Hangzhou
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78 Beishan Road, Hangzhou 310007 (China)
0
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miles
Number of coffee shops/cafes - 1
Water dispenser
Multilingual staff
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Description
Be sure to enjoy recreational amenities including a 24-hour health club and an indoor pool. Additional amenities at this Art Deco hotel include complimentary wireless internet access concierge services and wedding services.
Popular amenities See all
Property amenities
Popular amenities
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24-hour front desk
Number of restaurants - 1
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Conference center
-
Water dispenser
-
Multilingual staff
-
Rooftop terrace
-
Meeting rooms
-
Number of indoor pools - 1
Smoke-free property
-
Number of bars/lounges - 1
-
Free WiFi
-
Number of coffee shops/cafes - 1
-
Free bicycles on site
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Bicycle parking available
Wheelchair-accessible on-site restaurant
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Wheelchair accessible (may have limitations)
Parking & Transportation
- Limo or town car service available
- Off-street parking
Food & Drink
- Breakfast available (surcharge)
- Couples/private dining
Things to do
- 24-hour health club
Conveniences
- Secured bicycle storage
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Lifeguard on site
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Eco-friendly cleaning products used
- Porter/bellhop
Business Services
- Number of meeting rooms - 3
Outdoor
- Hiking/Biking nearby
- Garden
- Pool sun loungers
Accessibility
- Wheelchair-accessible concierge desk
- Wheelchair-accessible public washroom
- Braille or raised signage
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible path of travel
More
- Banquet hall
- Reception hall
- Wedding services
- Proposal/romance packages available
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest s credit card prior to arrival.
This property uses eco-friendly cleaning products
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. If driving please contact this property in advance for more information (e.g. directions). The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
Fees Optional
- Fee for buffet breakfast: approximately CNY 312 for adults and CNY 156 for children
- Rollaway bed fee: CNY 583 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 6:00 AM to 11:00 PM.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include limo/town car service dry cleaning/laundry services and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms.
Rooms
Make yourself at home in one of the 68 individually decorated guestrooms featuring iPads and LCD televisions. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include phones as well as laptop-compatible safes and minibars (stocked with some free items).
Location
With a stay at The Silk Lakehouse Shangri-La Hangzhou in Hangzhou (Xihu) you ll be steps from West Lake and a 3-minute drive from Zhejiang University Yuquan Campus. This luxury hotel is 1.9 mi (3 km) from Broken Bridge and 2.8 mi (4.5 km) from Lingyin Temple.
