On private beach
Multilingual staff
Number of swim-up bars - 1
Number of outdoor pools - 6
Rooftop terrace
Number of beach bars - 1
Free WiFi
Number of bars/lounges - 11
Number of poolside bars - 1
Number of spa tubs - 1
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Excellence Riviera Cancun - Adults Only All Inclusive
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. After dipping into one of the 6 outdoor swimming pools you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
Number of poolside bars - 1
On private beach
Rooftop terrace
Coffee/tea in common areas
Number of swim-up bars - 1
Number of outdoor pools - 6
Number of beach bars - 1
Number of restaurants - 10
Number of spa tubs - 1
Number of coffee shops/cafes - 1
Number of bars/lounges - 11
Free WiFi
24-hour front desk
Full-service spa
Multilingual staff
24-hour fitness facilities
Parking & Transportation
- Free self parking
- Airport transportation (surcharge)
Food & Drink
- Couples/private dining
- Snack bar/deli
Things to do
- Shopping on site
- Vegetable garden
- Fitness facilities
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Steam room
- Turkish bath/Hammam
Conveniences
- Gift shops or newsstand
- Hair salon
Guest Services
- Free newspapers in lobby
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Eco-friendly cleaning products used
- Porter/bellhop
Business Services
- Conference space
- ATM/banking
- Number of meeting rooms - 4
- Conference space size (meters) - 9700
- Conference space size (feet) - 104410
Outdoor
- Designated smoking areas
- Barbecue grill(s)
- Free pool cabanas
- Garden
Accessibility
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
More
- Banquet hall
- Wedding services
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher a smoke detector a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full including taxes and service fee.
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation. All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
Fees Optional
- Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival using the contact information on the booking confirmation.
- Children 18 years old and younger are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include complimentary newspapers in the lobby a 24-hour front desk and multilingual staff. Planning an event in Puerto Morelos? This property has 104410 square feet (9700 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 440 guestrooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Location
When you stay at Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos you ll be on the beach a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. This all-inclusive property is 10 mi (16.1 km) from Moon Palace Golf Club and 14.1 mi (22.8 km) from Maroma Beach.