Laundry facilities 
Coffee/tea in common areas 
Free breakfast 
Meeting rooms 
Multilingual staff 
Free WiFi 
Number of bars/lounges - 1-
Number of poolside bars - 1
Number of spa tubs - 2
Number of outdoor pools - 2
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Hotel Puerto Palace
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c/ Dr Cobiella Zaera s.n., Puerto de la Cruz 38400 (Spain)
8.2
Wonderful
drive
miles
Laundry facilities
Coffee/tea in common areas
Free breakfast
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Description
Dip into one of the 2 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities which include an outdoor tennis court. This hotel also features complimentary wireless internet access concierge services and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
-
Number of poolside bars - 1
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Laundry facilities
-
Coffee/tea in common areas
-
Multilingual staff
-
Free breakfast
Free self parking
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Number of outdoor pools - 2
-
Number of spa tubs - 2
-
Number of restaurants - 1
-
Number of bars/lounges - 1
-
Free WiFi
-
24-hour front desk
Smoke-free property
Tennis on site
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Meeting rooms
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Outdoor tennis courts - 1
Parking & Transportation
- Limited onsite parking
Food & Drink
- Snack bar/deli
Things to do
- Fitness facilities
- Library
- Spa Services on-site
- Sauna
- Arcade/game room
Family Friendly
- Babysitting or childcare (surcharge)
Conveniences
- Terrace
- Gift shops or newsstand
- Vending machine
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Lifeguard on site
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
- Conference space
- Computer station
- Conference space size (meters) - 600
- Conference space size (feet) - 6458
Outdoor
- Pool umbrellas
- Hiking/Biking nearby
- Garden
- Children s pool
- Pool sun loungers
Accessibility
- Elevator
- Wheelchair accessible (may have limitations)
More
- Banquet hall
- Ballroom
- Reception hall
- Wedding services
- Television in common areas
Check-in Time/Check-out Time
4:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Fees Optional
- In-room safe fee: EUR 2.50 per day
- Rollaway bed fee: EUR 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Cash transactions at this property cannot exceed EUR 1000 due to national regulations. For further details please contact the property using information in the booking confirmation.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include a business center dry cleaning/laundry services and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 314 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.
Location
When you stay at Hotel Puerto Palace in Puerto de la Cruz you ll be near the beach within a 5-minute drive of Plaza del Charco and Lago Martianez Swimming Pools. This family-friendly hotel is 0.6 mi (1 km) from Timanfaya Theater and 0.7 mi (1.1 km) from La Vola.
