24-hour fitness facilities 
Number of coffee shops/cafes - 1
Free wired internet 
Free WiFi -
Number of bars/lounges - 1
Number of indoor pools - 1
Coffee/tea in common areas 
Meeting rooms 
Express check-out -
Multilingual staff
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Sofitel Hangzhou Westlake
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333 West Lake Avenue, Hangzhou 310002 (China)
8.2
Wonderful
drive
miles
24-hour fitness facilities
Number of coffee shops/cafes - 1
Free wired internet
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Description
Don t miss out on the many recreational opportunities including an indoor pool a sauna and a 24-hour fitness center. This hotel also features complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
-
Express check-out
-
Coffee/tea in common areas
-
Number of coffee shops/cafes - 1
Free self parking
-
24-hour fitness facilities
-
Multilingual staff
Number of restaurants - 3
-
24-hour front desk
-
Meeting rooms
-
Number of indoor pools - 1
-
Number of bars/lounges - 1
-
Free WiFi
-
Free wired internet
Smoke-free property
Wheelchair-accessible meeting spaces/business center
-
Barbecue grill(s)
Parking & Transportation
- Airport transportation (surcharge)
Food & Drink
- Breakfast available (surcharge)
Things to do
- Sauna
- Steam room
Conveniences
- Terrace
- Gift shops or newsstand
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Express check-in
- Free newspapers in lobby
- Lifeguard on site
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
Outdoor
- Hiking/Biking nearby
Accessibility
- Wheelchair accessible parking
- Wheelchair-accessible on-site restaurant
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible public washroom
- Wheelchairs available on site
- Wheelchair-accessible registration desk
- Wheelchair accessible path of travel
More
- Banquet hall
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Safety features at this property include a fire extinguisher a smoke detector a security system a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Disposable personal items such as toothbrush toothpaste comb soap shampoo and slippers are available on request.
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CNY 500 per accommodation per night
We have included all charges provided to us by the property.
Fees Optional
- Fee for buffet breakfast: approximately CNY 188 per person
- Airport shuttle fee: CNY 550 per vehicle (one-way)
- Rollaway bed fee: CNY 288.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 9:00 AM to 9:00 PM.
- One child 11 years old or younger stays free when occupying the parent or guardian s room using existing bedding.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
Business Amenities
Featured amenities include complimentary wired internet access a business center and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 233 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected and satellite programming provides entertainment. Bathrooms have designer toiletries and hair dryers.
Location
Sofitel Hangzhou Westlake is centrally located in Hangzhou a 5-minute walk from West Lake and a 3-minute drive from Broken Bridge. This luxury hotel is 2.2 mi (3.5 km) from Wulin Square and 2.3 mi (3.6 km) from Hangzhou China Silk Town.
