Number of indoor pools - 1
Number of beach bars - 2
Number of spa tubs - 4-
Number of swim-up bars - 3
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Number of poolside bars - 3
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Number of outdoor pools - 3
Internet access -
Number of bars/lounges - 6
Multilingual staff -
Free WiFi
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Ambassador at Grand Velas All Inclusive
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Carretera Cancun Tulum Km. 62, Playa del Carmen 77710 (Mexico)
9
Wonderful
drive
miles
Number of indoor pools - 1
Number of beach bars - 2
Number of spa tubs - 4
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. You re sure to appreciate the recreational amenities which include 3 outdoor swimming pools 4 hot tubs and a sauna. Additional amenities at this hotel include complimentary wireless internet access concierge services and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Popular amenities See all
Property amenities
Popular amenities
-
Number of swim-up bars - 3
-
Number of outdoor pools - 3
-
Number of beach bars - 2
-
Number of spa tubs - 4
-
Number of poolside bars - 3
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Number of bars/lounges - 6
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Free WiFi
Free use of nearby fitness center
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Children s club (free)
Meeting rooms
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Conference center
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Number of indoor pools - 1
Laundry facilities
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Internet access
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Full-service spa
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Multilingual staff
Parking & Transportation
- Area shuttle (surcharge)
- Free beach shuttle
- Free self parking
- Limo or town car service available
- Off-street parking
- Limited onsite parking
Food & Drink
- Number of restaurants - 8
- Private picnics
- Couples/private dining
- Snack bar/deli
Things to do
- Free bicycles on site
- Shopping on site
- Fitness facilities
- Free grocery shopping service
- Spa Services on-site
- Sauna
- Steam room
- Arcade/game room
Family Friendly
- Children s games
- Children s toys
- Billiards or pool table
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (free)
Conveniences
- Terrace
- Gift shops or newsstand
- Hair salon
Guest Services
- 24-hour front desk
- Dry cleaning/laundry service
- Free newspapers in lobby
- Free reception
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
- Conference space
- Computer station
- ATM/banking
- Conference space size (meters) - 8505
- Conference space size (feet) - 91548
Outdoor
- Pool umbrellas
- Designated smoking areas
- Beach umbrellas
- Picnic area
- Free beach cabanas
- Garden
- Beach towels
- Children s pool
- Beach sun loungers
- Pool sun loungers
Accessibility
- Wheelchair-accessible on-site restaurant
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Braille or raised signage
- Wheelchair-accessible registration desk
More
- Banquet hall
- Ballroom
- Wedding services
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation. Additional fees apply for connecting/adjoining rooms and are subject to availability.
Fees Optional
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: USD 75 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for golf tee times massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include a business center limo/town car service and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This hotel has 91548 square feet (8505 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 195 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Location
A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive hotel is 4.2 mi (6.7 km) from Tres Rios Ecopark.
