Number of outdoor pools - 1
Smoke-free property 
Express check-out 
Free wired internet 
Free WiFi 
Off-street parking 
Airport transportation (surcharge) 
Spa Services on-site -
Wheelchair accessible - no
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Balam Canché, Tulum 77772 (Mexico)
0
drive
miles
Number of outdoor pools - 1
Smoke-free property
Express check-out
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Description
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool.
Popular amenities See all
Property amenities
Popular amenities
-
Number of outdoor pools - 1
-
Smoke-free property
-
Express check-out
-
Free wired internet
-
Free WiFi
-
Off-street parking
-
Airport transportation (surcharge)
-
Spa Services on-site
-
Wheelchair accessible - no
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property 72 hours prior to arrival using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property s WhatsApp mobile app before check-in.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: MXN 500 per stay
- Cleaning fee: MXN 700 per accommodation per stay
We have included all charges provided to us by the property.
Fees Optional
- Airport shuttle fee: MXN 1500 per room (one-way)
- Airport shuttle fee per child: MXN 1500 (one-way) (up to 18 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
Business Amenities
Featured amenities include complimentary wired internet access and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Rooms
Make yourself comfortable in this individually decorated apartment which features a kitchen. Your pillowtop bed comes with a down comforter. Wired and wireless internet access is complimentary while a 50-inch Smart television with digital programming provides entertainment. Conveniences include a safe and a coffee/tea maker and housekeeping is provided daily.
Location
When you stay at this aparthotel in Tulum you ll be on the beach within a 5-minute drive of Soliman Bay and Tulum National Park. This beach aparthotel is 6.6 mi (10.7 km) from Tulum Mayan Ruins and 7 mi (11.3 km) from Xel-Há Park.
