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Empress Palace Hotel

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12788 Ross Place, Surrey BC V3V6E1 (Canada)

9
Wonderful
See all 86 reviews
    drive
    miles
    Free self parking
    Free self parking
    Smoke-free property
    Smoke-free property
    Free parking nearby
    Free parking nearby
    Book Now
    Description

    Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This guesthouse also features wedding services and a fireplace in the lobby.

    Popular amenities
    See all

    • Free self parking Free self parking

    • Smoke-free property Smoke-free property

    • Free parking nearby Free parking nearby

    • Express check-out Express check-out

    • Free WiFi Free WiFi

    • Terrace Terrace

    • Dry cleaning/laundry service Dry cleaning/laundry service

    • Wedding services Wedding services

    • Fully fenced Fully fenced

    • Street parking Street parking

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Free self parking Free self parking

    • Smoke-free property Smoke-free property

    • Free parking nearby Free parking nearby

    • Express check-out Express check-out

    • Free WiFi Free WiFi

    • Terrace Terrace

    • Dry cleaning/laundry service Dry cleaning/laundry service

    • Wedding services Wedding services

    • Fully fenced Fully fenced

    • Secured parking Secured parking

    • Street parking Street parking

    • Uncovered parking Uncovered parking

    • Outdoor furniture Outdoor furniture

    • Fireplace in lobby Fireplace in lobby

    • Television in common areas Television in common areas

    • Garden Garden

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Parking & Transportation

    • Limited onsite parking

    Things to do

    • Outdoor entertainment area

    Conveniences

    • Shared microwave
    • Shared refrigerator

    Guest Services

    • Front desk (limited hours)

    Accessibility

    • Well-lit path to entrance
    • Stair-free path to entrance
    • Wheelchair accessible - no

    More

    • Distance from property (meters) 3
    • Distance from property (ft) 10
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • This property accepts cash

    • This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Check-in Special Instructions

    The front desk is open daily from 2:00 PM - 11:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

    Mandatory fees

    You ll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: USD 150 per accommodation per stay
    • Cash Breakage deposit: USD 50 per stay
    • Cleaning fee: USD 39 per accommodation per stay
    • Administrative fee: USD 29 per accommodation per night
    • Service fee: USD 10 per accommodation per night

    We have included all charges provided to us by the property.

    Fees Optional
    • Pet deposit: USD 100 per day
    • Pet fee: USD 29 per pet per day (maximum USD 4 per stay) plus USD 20 one-time cleaning fee
    • Service animals are exempt from fees
    • Early check-in fee: USD 49.00 (subject to availability)
    • Late check-in fee: USD 49 for check-in between 11:30 PM and 2:30 AM
    • Late check-out fee: USD 49 (subject to availability)
    • Rollaway bed fee: USD 150.0 per day
    • Electricity fee: USD 5 per night
    • Heating fee: USD 5 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    Business Amenities
    Featured amenities include express check-out dry cleaning/laundry services and microwave in a common area. Free self parking is available onsite.
    Rooms
    Treat yourself to a stay in one of the 15 individually decorated guestrooms featuring heated floors. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and separate sitting areas.
    Location
    A stay at Empress Palace Hotel places you in the heart of Surrey within a 5-minute drive of Taj Park Convention Centre and Holland Park. This guesthouse is 16.3 mi (26.2 km) from Port of Vancouver and 11.3 mi (18.1 km) from Simon Fraser University.

    User Reviews

    9 86 reviews
    Verified reviews
    Wonderful
    Value per price
    0
    Close to attractions
    0
    Cleanliness
    9.2
    Service
    9.2
    Property conditions
    9.2
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